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Unlocking The Hidden Benefits with MRC

From recoverable costs to enhanced security and strategic partnerships, discover how MRC Group adds value beyond expectations.

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How to Recover Our Costs

Medical records often form the backbone of medico-legal cases, making their organisation and presentation crucial. MRC’s proven approach to sorting, indexing, and chronology ensures that solicitors can efficiently manage even the most complex proceedings.

Crucially, costs for these services can be recovered as profit costs under established legal precedent. In Ahmed v Aventis Pharma [2009], it was held that sorting and chronology are tasks akin to fee-earning work typically carried out by solicitors. As such, they qualify for recovery at an hourly rate corresponding to Grade D (and potentially Grade C for chronology).

Beyond profit costs, these expenses can also be recovered as disbursements. This flexibility means they are often covered by disbursement funding schemes or After-the-Event (ATE) insurance. By outsourcing medical record collation and chronology to MRC, solicitors streamline case management while ensuring costs are recoverable.

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ARAG Partnership

At MRC, we’ve partnered with ARAG—one of the leading After-the-Event (ATE) insurers—since 2018. This long-standing collaboration enables us to provide exceptional flexibility to solicitor firms, tailoring our services to clients’ needs.

Deferred Payment Terms
For ARAG-insured cases, fees are deferred until the case concludes. This arrangement frees solicitor firms to focus on securing the best outcomes without the financial burden of upfront payments.

Added Protection
If a case is lost or abandoned, MRC applies a fixed charge based on the volume of records, and our fees are always recoverable from ARAG at this rate. This financial safeguard offers peace of mind in challenging situations.

Discover the Benefits
Our partnership with ARAG is designed to accommodate the unique needs of every case, from deferred fees to fixed-charge protection. Get in touch with MRC today to explore how we can support you.

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Data Security

We operate a comprehensive information security management system that aligns with both Government Data Protection regulations and the Cyber Essentials scheme.

Information Governance
• Continual review and update of security risks and treatment strategies
• Clear objectives and annual performance monitoring
• Mandatory staff training on information security, with annual refreshers
• Scheduled attack and penetration testing

Physical Security
• CCTV, intruder detection systems, and regular testing of fire systems
• Secure handling and return of physical records using locked cages overnight
• On-site, secure destruction of sensitive documents by ISO 9001 and ISO 27001-accredited providers

IT Security
• Certified under the Government’s Cyber Essentials scheme
• Secure VPN and ISO 27001, Cyber Essentials, and PCIDSS-certified cloud services
• Real-time antivirus, malware protection, and regular server patching
• Continuous cloud backups of network drives

Experience the MRC Way

Ready to enhance your cases with recoverable costs, strategic partnerships, and unparalleled data security?​